Last Updated: July 22, 2026

Welcome to WallRelic LLC. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using any part of our services, you agree to be bound by these Terms.

If you do not agree with any provision of these Terms, please discontinue use of our website and services.

About WallRelic LLC

WallRelic LLC is an online retailer specializing in personalized metal signs, custom wall décor, family name signs, business logo signs, address plaques, garden signs, monogram signs, anniversary gifts, and other made-to-order metal artwork.

We are committed to providing accurate product information, secure online shopping, reliable customer service, and high-quality craftsmanship for every order.

Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years of age, or the legal age of majority in your jurisdiction.
  • You have the legal authority to enter into a binding agreement.
  • All information you provide is accurate, complete, and up to date.
  • You will use our website only for lawful purposes.

Products

All products displayed on our website are subject to availability.

Because many WallRelic products are custom-made and handcrafted, slight variations may naturally occur, including differences in:

  • Finish
  • Powder coating
  • Color appearance
  • Metal texture
  • Laser-cut details
  • Packaging

These minor variations are a normal part of the manufacturing process and do not constitute product defects.

We make every reasonable effort to display product descriptions, specifications, dimensions, colors, and images accurately. However, actual colors and appearance may vary depending on your monitor, mobile device, lighting conditions, or screen settings.

Pricing

Unless otherwise stated, all prices displayed on our website are shown in the currency selected during checkout.

Prices, promotions, product availability, and shipping rates may change without prior notice.

Although we strive to ensure pricing accuracy, occasional errors may occur. If an incorrect price is discovered after an order has been placed, WallRelic LLC reserves the right to:

  • Cancel the affected order.
  • Contact you regarding the pricing error.
  • Issue a full refund if payment has already been processed.

Orders

By placing an order, you agree that:

  • All information submitted during checkout is accurate.
  • You are authorized to use the selected payment method.
  • Your order is subject to review and acceptance by WallRelic LLC.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Suspected fraud or unauthorized transactions.
  • Payment authorization failure.
  • Pricing, inventory, or technical errors.
  • Violation of these Terms.
  • Compliance with applicable laws or government requests.

If an order is cancelled after payment has been received, any eligible refund will be issued to the original payment method.

Personalized Products

Many WallRelic products are manufactured specifically according to the customization information provided by the customer.

Customers are solely responsible for reviewing all submitted customization details before completing their purchase, including:

  • Names
  • Dates
  • Addresses
  • Monograms
  • Custom Text
  • Uploaded Logos
  • Uploaded Artwork
  • Uploaded Photos

WallRelic LLC is not responsible for errors resulting from incorrect or incomplete customization information submitted by the customer.

Payment

Payments are securely processed through trusted third-party payment providers.

WallRelic LLC does not store complete payment card information on its servers.

Orders will enter production only after payment has been successfully authorized and verified.

Shipping

Shipping procedures, estimated delivery times, responsibilities, and related information are described in our Shipping Policy, which forms part of these Terms.

Estimated delivery dates are provided for convenience only and are not guaranteed.

WallRelic LLC is not responsible for delays resulting from shipping carriers, customs authorities, weather conditions, labor disruptions, or other circumstances beyond our reasonable control.

Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before placing an order to understand eligibility requirements and applicable limitations.

Intellectual Property

All content available on this website, including but not limited to:

  • Product Designs
  • Custom Artwork
  • Logos
  • Icons
  • Images
  • Graphics
  • Text
  • Product Descriptions
  • Website Layout
  • Branding
  • Source Code
  • Digital Assets

is the exclusive property of WallRelic LLC or its respective licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, republished, transmitted, or used for commercial purposes without the prior written consent of WallRelic LLC.

Unauthorized use of our intellectual property may result in legal action.

Acceptable Use

By using our website, you agree that you will not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our systems or customer accounts.
  • Upload viruses, malware, ransomware, or other harmful software.
  • Interfere with or disrupt the security or operation of the website.
  • Impersonate another individual or organization.
  • Submit false, misleading, or fraudulent orders.
  • Use automated tools, bots, scripts, or scraping software that negatively impact website performance.
  • Violate any applicable local, state, federal, or international laws.

WallRelic LLC reserves the right to suspend or permanently terminate access to the website for any user who violates these Terms.

Disclaimer of Warranties

Our website, products, and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, WallRelic LLC makes no express or implied warranties regarding:

  • Continuous website availability.
  • Uninterrupted or error-free operation.
  • Compatibility with every browser or device.
  • The absence of viruses or other harmful components.

Nothing contained in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by law, WallRelic LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

  • Your use of the website.
  • Your inability to use the website.
  • Delayed deliveries.
  • Third-party carrier services.
  • Loss of business opportunities.
  • Loss of profits or revenue.
  • Data loss.
  • Service interruptions.

Our total liability for any claim relating to a purchase shall not exceed the total amount actually paid for the applicable product(s), except where prohibited by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless WallRelic LLC, its owners, employees, affiliates, contractors, service providers, and business partners from any claims, damages, liabilities, losses, expenses, or legal fees arising from:

  • Your misuse of our website.
  • Your violation of these Terms.
  • Your violation of applicable laws or regulations.
  • Your infringement of any intellectual property or other rights of a third party.
  • Any inaccurate information or materials submitted by you.

Third-Party Links

Our website may contain links to third-party websites, applications, or services for your convenience.

These third-party services operate independently from WallRelic LLC and maintain their own terms, privacy policies, and business practices.

We are not responsible for the content, accuracy, availability, security, or privacy practices of any third-party website or service.

Accessing third-party websites is entirely at your own risk.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how WallRelic LLC collects, uses, stores, protects, and shares your personal information.

By using our website, you acknowledge that you have reviewed and accepted our Privacy Policy.

Changes to These Terms

WallRelic LLC may revise these Terms of Service from time to time to reflect changes in our business operations, products, legal obligations, or website functionality.

The updated version will become effective immediately upon publication on this page unless otherwise required by applicable law.

Your continued use of our website after any revisions have been published constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms, your use of the website, or your purchase of products from WallRelic LLC shall be resolved through the appropriate courts or other lawful dispute resolution procedures permitted under applicable law.

Contact Information

WallRelic LLC

Customer Support Email: [email protected]

Customer Service Phone: +1 (555) 123-4567

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)

Business Address:

WallRelic LLC
100 Market Street, Suite 200
Wilmington, DE 19801
United States

If you have any questions regarding these Terms of Service, your orders, or the use of our website, please contact our customer support team. We are committed to providing a secure, transparent, and reliable shopping experience while delivering high-quality personalized metal signs and custom home décor products to our customers worldwide.